Compare: Partners International and Other Managed Service Providers

While some companies claim they offer managed services, none can compete with Partners International. We offer:

Longevity: Partners International was one of the first managed service providers in the D.C. area. While other IT support companies continued to hire themselves out at an hourly support rate, we worked with our clients to transition to a managed service model. We established a call center, implemented automated management and remote support tools, and developed inexpensive packages that offered comprehensive support.  Now, with over six years of experience as a managed service provider, we have the infrastructure, the processes, and the know-how to provide the best managed services at the most competitive prices.

Accountability: Many managed service providers advertise services that they don't have the manpower, infrastructure, or expertise to deliver. They get away with it because the most critical work is done behind the scenes; if your server goes down or backup fails because of service under-delivery, they have dozens of technical excuses in their pocket. We won't give you excuses. Instead, you get managed services done right: easy-to-understand monthly reports of activity; detailed, itemized invoices showing all time spent; and, most importantly, a more reliable and stable network.  

Location: When you speak with one of our Partners International Helpdesk Engineers, you are speaking with a live employee, located just down the street from your office. Because of our centralized locations in D.C. and New York, we can offer convenient on-site support in the case something requires a hands-on solution. And through our huge network of partners, we can provide the same level of service to your off-site offices that you would get in D.C. and New York.

Flexibility:  Many of our clients hire us to provide complete IT support. Others ask us to complement already existing internal IT support. While other managed service companies force organizations to turn over all IT support to them, we have the flexibility to provide as much service as your company needs, at the appropriate price.