|
Menu of IT Support Services |
|
Download a PDF version: Menu of IT Support Services
|
Total Windows Server Support Complete solution for server support and maintenance of overall system health. Learn more >> Total Windows Server Support ensures the reliability and security of your most critical network systems, your servers, while minimizing your costs. Your staff can collaborate and be productive without server disruptions that can take days to rectify. By taking advantage of our server experts and systems management infrastructure, you can eliminate recruiting and retention headaches while reducing your IT budget.
Features:
- Unlimited Engineer support with same-day response and remote resolution
- On-demand on-site, emergency & after-hours support (hourly rate applies)
- 24/7 service monitoring & alerting
- Backup monitoring & management
- Patch management & service pack installation
- Software & hardware auditing
- Enterprise virus protection
Price: $250/month per server
|
|
Total Windows PC Support Unlimited support for your PCs and the people who use them. Learn more >>
For your business to succeed, your staff must have consistent and reliable access to their data and tools. Total Windows PC Support makes complex PC management easy, even for remote or traveling users. In addition to comprehensive management, your staff can call our U.S.-based Helpdesk as often as they need for any kind of issue, and they can expect a fast and friendly response each time.
Features:
- Unlimited Helpdesk with same-day response and remote resolution
- On-demand on-site, emergency & after-hours support (hourly rate applies)
- Patch management & security updates
- Automated configuration of e-mail, printers & drive mappings--use any PC
- Software deployment & configuration
- Software & hardware auditing
- Virus and spyware protection
Price: $80/month per PC
|
|
Total Backup & Disaster Recovery An automated off-site backup solution with high-performance disaster recovery. Learn more >>
See our Backup & Disaster Recovery page for all the details.
Features:
- 400GB to 2TB uncompressed on-site backup capacity, depending on model
- 30GB to 120GB off-site storage, depending on model; additional space $1 per GB
- Complete backups throughout the day; fully protects all business applications
- Ability to virtualize server backups to reduce downtime in the event of server failure
- "Touchless"--no tapes to change, no need to buy any hardware or software
Price: $120 to $360/month per office
|
|
E-mail Anti-spam / Anti-virus Services to reduce productivity loss and protect staff e-mail. Learn more >>
Keep your e-mail free from spam, viruses, phishing, and other e-mail threats. Our hosted solution blocks many of these threats well before they reach your enterprise, and it requires no hardware or software to install and maintain. Plus, you get detailed quarantine summary reporting and a convenient Web site for managing your settings.
Features:
- Hosted e-mail gateway service for unlimited e-mail domains
- Frequent spam & virus filter updates
- End-user Web site to manage filtered mail, filter settings & whitelist/blacklist
- E-mail spooling to assure maximum reliability of e-mail delivery
Price: $3/month per mailbox
|
|
Internet & Voice-over-IP (VoIP) Data & voice services that meet your unique business needs. Learn more >>
With our data and voice services, you avoid the headaches associated with researching your needs, discovering available and new services in the marketplace, and finding the right price for the service that meets your needs. We break-down and streamline your needs, recommend solutions from multiple partners, and handle pre- and post-sales communications and setup with the partner of your choice.
Ask us about:
- VoIP hosted service combining voice, data, PBX, long distance, and conferencing into one cost-effective communications solution
- Business-class DSL service up to 15Mbps download
- T1 and bonded-T1s up to 3Mbps upload and download
- Tier-1 ISP performance and service level agreements
Price: VoIP starting at $20/month; DSL starting at $69/month; Full T1s starting at $389/month
|
|
Hardware & Software IT equipment resale that saves time and money. Learn more >>
We simplify all hardware and software purchases. We help you identify the right equipment for your needs, and we provide instant quotes, next-day shipping, and pre- and post-sales support, all at no additional charge. If you take advantage of our other services, we will already know what will work best in your environment, and we will define standard specifications for instant ordering.
We offer easy terms and numerous financing options.
Give us a call to learn more-1 (888) 267-4389
|
|
|